E-Commercial - Freight - Express - Logistics

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HTWL is a Freight Forwarding Agent whose main goal is providing global transportation (Sea/Air) services, customs clearing assistance, integrated logistic, freight insurance, consulting and generally all those services related to international freight transportation.
But this is not enough …… HTWL , aims to underline the different approach given by our Company, towards the relationship with the customer and the services offered, simplifying the access to all necessary information regarding the transportation of goods itself.

The service offered by HTWL , wishes and must be easily accessible and reachable in the most convenient timings and ways for the customer, and in the shortest time as possible.
HTWL, wishes to express the dynamic owned by a Company with highly experienced staff, able to react to any need of his customers, and to respond to a continuously changing marketplace.

A customer oriented service from the simple consulting, the pick up of goods and up to the final delivery to the consignee.

Freight Forwarding, for those companies without an in-house department, requires to rely to a competent and reliable partner, who can perform a service, on behalf of his client.
Freight Forwarding Agents can perform this job, having the right experience and tools to satisfy their customers, but our Company can give more than this, as we constantly try to meet and exceed clients' service quality expectations.
In our job, we care particularly to speed, accuracy and care attending, to the whole delivery process.

We believe to be in possession of those qualities, necessary to provide a first class service, such as:
Competence: required skills and knowledge of all rules and regulations in
international trading.
Reliability: our job is performed with accuracy and precision.
Consulting: give a quick and clear response to queries received.
Communication skills: understand customer and communicate clearly.
Courtesy: Essential element in the relationship with customer.

Our philosophy makes us well aware to be not only a simple partner for our customers, but to have a primary role in the production and supply chain of the goods.
This is why we believe; we can make it, easily...